Coco Bar & Bistro

We went there on Friday, 8/5/22 with a dinner reservation for a party of 14 to celebrate a special event for my daughter. The reservations were confirmed on Wednesday and Thursday. The staff person that my daughter spoke with upon arriving stated that since she wasn't able to take their call that afternoon (while we were in an auditorium with no reception) they canceled our reservation. I have never heard of having to confirm a dinner reservation 3 times in order to keep it. Miscommunications happen, and we would have been okay with waiting a bit longer if the staff person had just been willing to show a decent level of customer service. Instead she was very short and uncommunicative. We came in very happy to celebrate a special event and instead became disappointed and frustrated. We waited over 30 minutes past our reservation time without any indication if we would ever be seated. My daughter was also concerned that her credit card would be charged $15 per person, which is what

* Edit - the owner has replied to my review with a blatant lie. We never threatened anyone, we were never asked to leave, and the GM never spoke to us. We chose to leave after never being seated and staff being rude. Shame on you for not taking a genuine critique seriously and instead deflecting with a lie. Be better. * Completely unprofessional and disrespectful staff. I made a reservation for 14 people after an important ceremony for school and was denied my table. I called on Wednesday to confirm reservation for Friday, and was also texted a confirmation on Thursday, but when I arrived at the restaurant I was met with aggression and a confrontational staff member who insisted that I failed to confirm my reservation. They claimed they called me the day of the reservation to confirm, despite my confirmations on Wednesday and Thursday. They stated someone else was seated at the table and we could not be seated until they left. After a half an hour I checked in on the table and was trea

Came to Coco for lunch. We were escorted to the back patio area where we were seated at a quiet corner table. The food was delicious and the service was prompt. Never an empty glass of water throughout the service. All said and done, we didn’t want to leave the quiet pea gravel patio.