Chipotle Mexican Grill

Their heart is in the right place, their restaurant is not. Last night they did a fundraiser for my son's elementary school. We went there and found the parking lot was completely full with no sign of improvement. We drove all the way around the parking lot in hopes of finding a spot and noticed there were maybe 5 customers inside Chipotle. I don't know what the rest of the cars were doing but clearly they weren't eating there. I hope the fundraiser was successful, we left without ever parking and bought dinner at the grocery store instead.

Feels like chipotle is slipping through the cracks. Including Wayzata. It’s not as clean or efficient. Staff members genuinely have a look of confusion about how to make your order. I say pinto beans and they stare at me like I’m in the wrong restaurant. Felt sloppy, hope they turn it around as it was a family “go-to” for years.

May 18th around 9:30pm it was very busy and the staff seemed to be a little frustrated due to it almost being close time and a late night rush. I noticed customers making errors from my observation, where the chipotlors ???? had to make the whole meals over. You could see the frustration but a couple employees played it cool. But i noticed. Next up was me with my complicated 2 meals; Noah is who stood out to me with great customer service skills from when i placed my order i said it very fast to help speed things up he got it done perfectly and quickly. Next i was checking out i asked for lemons and limes i was told none was available. Noah of course pop up and said “yes there is” a fellow employee denied again he stated like no they are in the back and proceed to get them. Mostly every chipotle i go to I’m told they don’t have them. I really appreciate Noah and thinks he deserves Kudos for being a overall good person. I personally wanted to tip him only but went to get cash and @9:48