Chipotle Mexican Grill

Had a terrible experience. I placed an order for pickup so went and picked it up got in the car and opened the bag and there was a huge cockroach in there. Will never go back !

Dirtiest Chipotle line I've seen in a while. The visible prep area wasn't any better. Worker uniforms dirty and unkempt. Employees looked miserable except for one very nice, enthusiastic young man. My food was cold and not very flavorful, not typical of Chipotle. The barbacoa was not shredded at all but instead came in huge chunks with fat. At check out the cashier forgot to put my chips in the bag. The line was to the door and there were literally 3 forks stocked.

I really would expect to have more than 1 person working the front? But I walked in and only 1 girl doing the meat, veggies and check out? Hugely disappointed, it's rare when I come here because it's a drive and then to have to wait extra time because 1 person is doing the whole process. Also slows down the line which happened as the customer in front of me had 3 different orders.