Chipotle Mexican Grill

3.2
648 reviews
 $
(815) 733-2159   |   Visit Website

About

Chipotle Mexican Grill is a fast-casual restaurant chain that serves Mexican-inspired food, such as burritos, bowls, tacos, salads, and chips and guacamole. The restaurant located at 12720 Illinois Rte 59 Unit 100 in Plainfield, Illinois is a franchise location that serves lunch, dinner, and drinks.

Ratings for Chipotle Mexican Grill

Boosted accuracy with combined honest ratings!

  • Overall Rating
    3.2 (648)
  • google google
    3.4 (479)
  • yelp yelp
    1.5 (61)
  • foursquare foursquare
    7.2 /10
    7.2 (50)
  • facebook facebook
    3.3 (30)
  • ubereats ubereats
    3.6 (22)
  • tripadvisor tripadvisor
    4 (6)

Reviews for Chipotle Mexican Grill

We only show the 3 most relevant reviews to save you time.

Emmanuel A.

Restaurant was not staffed right. Several people behind the counter but only 1 person was taking orders and making the orders. The restaurant was not clean and the food presentation was not great either. Tacos turned into a smoothie with the amount of salsa and cream added to it. Garbage cans were completely full, floor wasn't swept, overall not a good experience

Brian B.

This Chipotle is filthy dirty, and nearly out of at least half the items I want. This isn’t just once or twice, I could get over that, things happen. This is literally every single time I go, and my sons say the same thing. The young people there seem to be doing the best they can, but this store lacks serious management and leadership. Today was the last straw for me…….I’ll drive 10 minutes further to another store to not have to deal with this again. It’s actually unbelievable that a nationally renowned chain like this can this bad for this long…..wow. If you’re the manager of this store and you see this review tonight, I encourage you to go to the store right now ( 7:15pm) and you’ll see exactly what I’m talking about. I rarely leave reviews, but this did me in today. Hopefully someone sees this and does something about it.

vinnie k.

Hours say open till 10 pm but try to stop by this location around 8:45 pm and you’ll see the employees sitting on tables and counters (yes, where they put your food!), on their phones, and doors locked. Attaching photos but I’ll be emailing Chiptole as well. You can see feet dangling right by the register as someone is sitting there and two more employees playing on their phones in front of her.

Photos

Business Photo

Business Hours

Sunday:
10:45 AM - 10:00 PM
Monday:
10:45 AM - 10:00 PM
Tuesday:
10:45 AM - 10:00 PM
Wednesday:
10:45 AM - 10:00 PM
Thursday:
10:45 AM - 10:00 PM
Friday:
10:45 AM - 10:00 PM
Saturday:
10:45 AM - 10:00 PM

Location Map

12720 Illinois Rte 59 Unit 100
Plainfield, IL 60585

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