Chipotle Mexican Grill

When I tell you this is a hit or miss with this place I just don’t understand. I like my bowl simple and this is what I get for ordering online. Look at the portion of the rice it was all a mess and they did not give me my tortilla on the side. Like seriously is the extra spoon of rice comes out of the employees paycheck? Only reason I keep coming it’s because I lived 5 minutes away but sometimes I would rather drive to the Palm Bay one like they always give me a good portion.

Chipotle is one of my favorite places to eat but sadly my experiences at this location have left more to be desired. From online orders being wrong and taking over 15 minutes after the scheduled pickup time, to showing up 10 minutes after they’re supposed to be open only to have to wait another 10 minutes before I can order… Wish they were a little more reliable so that I didn’t lose as much time sneaking away from work for lunch.

I'm not sure why this location is so poorly managed. But, like much of the other 1 star reviews on here, my order is seldom ready within 15-20 mins of when it is supposed to be. I ordered at 4:45 and the app claimed my order would be ready by 4:50(ya, right. didn't expect that). So, I showed up at 5:00 and There were about 6 people in line and I could see 4-5 tickets laying at the end of the counter(obviously mobile orders). But, instead of weaving these orders in with the normal customers they are simply ignored until someone shows up to get their food. The manager was clearing tables, seemed like a post-rush situation. She asked my name after noticing me sitting there for about 10 mins. She walked back and saw my ticket had been laying there for 25 mins and scolded one of the employees for not doing their job. She then made my order. It was lacking my double portions of meat. Basically you shouldn't order double meat on mobile, you will get the same amount with 1/2 and 1/2. So, felt