Chipotle Mexican Grill

If i could leave no stars I would. I ordered a chicken burrito for me and my kids and cut it in half as I was esting i felt something crunch so i thought it could be the chicken but had a nasty taste so i opended and found a leaf. I called and the manger Melissa was very rude and told me it was not an outside leaf as I told her it was and told her I would send a picture she rushed me off the phone and had a horrbile attiude she didnot even seemed to care. She kept saying its no way possible and i told her i know what I am looking at. I will never come here again and will make sure to call corporate. She kept saying it is what we cook our rice in and i told her it is not a cookie lead it is an outside. attempt to tell her about how rude she was and asked her last name and only thing she said was have a good day and gave me a number to go get my refund. Very rude! it is not even about money its about a outside leaf in my food.

this chipotle is more miss than hit I've have too many negative experiences to even try and visit this location again. Especially with this location, this seems the be a reoccurring theme. perhaps this is an issue with management and something cooperate needs to be aware of since a number of the reviews here including my own have noted an issue in portion sizes. Both these bowls are the suppose to be the same size and are charged at the same price. look at the difference. I brought this up to two of the workers, I was told "I can add more for more $" and "those are are our normal portion sizes". I asked to substitute the rice for more beans and this is what I'm given. I guess I have to go out of my way to have a pleasant experience with chipotle now, or probably shouldn't go at all

If i could give this chipotle zero stars, i would. It’s just this location, but my order has almost never been correct, and like the other comments state, they barely give you any food for what you’re paying. 10/10 don’t recommend coming here or giving them your money.