Chipotle Mexican Grill

AVOID this Chipotle at all costs, especially if you are placing an online order. I arrived on time for my pickup order, waited 15 minutes in case they were running behind, only to ask them about my order and clearly no one had been monitoring the online orders. I finally get my order, leave, only to find later that it is the wrong bowl that includes a ton meat when I ordered vegetarian. I can’t even complain on the app because whoever is working still did not mark my order as completed. Workers are extremely confused and clearly management is awful.

Rating would be higher bower when I went there was no cleanliness, The cook was touching raw chicken then constantly touching his clothes or hat, then going back to touch the chicken. There were a lot of dirty pans just sitting in the open for everyone to see. I understand that the location is busy but something’s need to be maintained throughout the day

The manager Mike, every time he’s working there seems to be a new charge for something. Now they’re charging for extra rice! First off let’s start by posting about extra charges for sour cream, cheese, sauces and rice because the website doesn’t say, second the unprofessional cashier and the food not being fresh. They never have the machine running with the juices. The laSalle Location is way better and you’re greeted and food taste better! Mike seems to be very miserable.