Chipotle Mexican Grill

This place is JUST Terrible. They deserve ZERO star. We have been experiencing problems with our app orders at this location in the last couple of months. They have been filling our orders incorrectly, meats in vegetarian burrito bowls, white rice instead of brown rice, hair in food and extra salty which in all cases we had to dump those meals in the trash can. We ordered some food online tonight with sour creams on the side but when we opened the bag at home we realized that there were no sour creams. We had to drive all the way back to Chipotle but we were told that they were all out of sour creams! If it had been disclosed that they did not have sour cream while we were placing those orders or when we were picking up our food, we would not had ordered those meals at that location. I still can't figure out how a Mexican restaurant would be out of sour cream couple of hours before closing and how their workers would not know the difference between white and brown rice. They don't care

This chipotle invented new bowl - 50% of peppers and 50% of it is Rice. Literally paid for more meat. I guess this chipotle location is trying real hard to save on meats or is pepper the new meat. I literally had 6 bite size pieces of chicken and tea Spoonful of corn. Thank you for your great service I’ll make sure to report this and never use your location again.

Shame to the manager of this restaurant. I went in today around 2pm. There were about 5 people behind me before I started my order, and he was sitting at a table interviewing or speaking with another chipotle employee. Meanwhile the three employees had to man the line, cashier, kitchen and all miscellaneous demands. They kept calling for help, “cash! white rice working! etc.” but the manager felt priorities were in a different place. It took about 15 minutes to get through the line and to make matters worse, the freshly mixed cilantro rice was insanely salty and resulted in an inedible burrito. Sorry to the employees who have to work for this manager. The needs were obvious.