Arby's

My wife and I tried the Waygu burger today at lunch. We ordered the "deluxe." Don't waste your time. This location is slipping away. It used to be the best in the area, no longer. This burger is described in Arby's ads as pink in the middle. Not these hockey pucks. These burger patties resembled hockey pucks as they were dark the outside and gray and overcooked on the inside. With so many awesome burger joints in Texas, don't waste your money on this expensive excuse for a burger. The best part of these burgers were the veggies. What does that tell you?

Horrible service! Never again will my family and i will be going there. We got to the drive thru just before they close the guy asked to take our order and as soon as my husband said “give me a second” the guy turned the lights off form the menu and turned speaker off. We drove by the drive thru window thinking he would take our order there but he didn’t even said he was closed or apologize he just waived his hand as it was closed. This was so unprofessional! He should’ve taken the last order since he had greeted us already! I will be calling corporate on this fast food place. 11/18/2022

We went through the drive thru, after repeating my order a few times (because my husband doesn't eat tomatoe & lettuce & I don't eat tarter sauce). We ordered one spicy & one not spicy fish sandwich. This was my first time eating a fish sandwich as an adult & I'm 51yrs old. Well I should've still not ate one. They messed up both of our sandwiches, we had to go back through the drive thru only t o repeat the order another 3 times (I'm guessing he was the manager). Then we got my husband's sandwich back & they had put sooooo much tarter sauce on it, it was literally everywhere on the package. We will just not be back for a fish sandwich for sure!!!!