Chili's Grill & Bar

I understand that we were there a day after Hurricane Ian, but the hamburger could have been used as a hockey puck(they didn't charge us for it). We saw 2 dead cockroaches inside near the door. Not a good experience

The food was good at a good price. However service was lacking. One server per section. There were a lot of people. First servicer completely ignored us and decided to wait on her friends. We moved to the bar area where we were greeted and given our drinks immediately. Food was hot and good, then the service attitude change when asked to run the card in the back and not at the table. He acted like he was being put out.

Upon arriving and being seated there was food and drinks spilled all over the floor, food still on the table and in the chairs. I requested to have another table as this one was extremely gross. The server had someone come wipe the table down. I again requested could we please clean up the spilled drink on the floor and food as my 82 year old grandmother would be sitting there. The server started roughly with an attitude swinging the chairs around sweeping the floor picking up the big chunks but still left the drink. I again asked if we could sit in a different table or wait for a cleaner spot to become available as there was still food under the table and in the chairs. They agreed to let us sit in the back so my family pushed the tables together and arranged the chairs. Some of us received refills on drinks others did not. The server dumped ice water on the floor at our table right at my grandmothers feet and never cleaned it up. She was worried to slip and fall so my husband had t