Chili's Grill & Bar

I usually go here for lunch once or twice a month. I get the $9.99 lunch special that comes with soup and an entree. I usually get the potato soup and boneless wings with fries. If you sign up for the Chili's app you get free rewards. Also, everytime you visit Chili's you get a free chips and salsa. The chips go great with the potato soup. The staff is friendly and attentive. Sometimes during lunch it can get pretty busy. If you are a sports fanatic, there are multiple TV's across the restaurant usually with some type of sports on the TV. No need to wait for your server to return with the check since everything can be handled through the tablet on the table. Yes, you can even apply or sign up for rewards on the tablet.

Ordering and paying online (tip included) was easy, and pick up time was fast. My order was brought to my car within the time frame given over text message. Overall a good pick up experience. However… It was an awful eating experience. For $40, we received two very sub-par meals. The Buffalo chicken salad was a sad sight of thin plain fried chicken breast slapped on top of bagged grocery store salad. The steak fajita was by far the worst decision. You know the meat quality is bottom of the barrel when the same piece of meat is simultaneously soggy, chewy, overcooked, AND undercooked. If a professional kitchen knife can’t cut all the way through the steak, how would my teeth cut through it while loaded with other things on a flour tortilla? The black beans were fine, but the rice was awful minute-rice garbage, and a tiny spoonful portion to boot. Perhaps dine-in would have yielded a better experience, and if not, I could have at least sent it back.

After traveling all day I need to get some work done on my laptop, I asked the host if I could have a table by an electrical outlet, I was told that none of the tables are near outlets and that what outlets they do have are for their POS systems. How are business travelers supposed to get work done while they enjoy a nice dinner and a drink? Definitely not at the spot, back to the hotel with my money I go.