Chili's Grill & Bar

If I could give this place 0 stars, I would. The service was horrible. Our server was inefficient and lacked the customer service skills to even work there. Our entrees came out before our appetizers and non-alcoholic beverages. As a matter of fact, I had to go find her to bring us a sweet tea and an Arnold Palmer. When I went to find her she was sitting at a table walked past me and proceeded to take a phone call for 5 mins while I stood there waiting… My daughter ordered a Caesar salad. It’s one of the most basic menu items and they gave her wilted lettuce and soaked it in dressing. We sent it back and requested fries. The fries were burnt. I ordered the 3 item option with chips & salsa and the burger. She didn’t ask me how I wanted my burger at all, but she got the toppings correct. My chips tasted like cardboard. They were awful. The manager was ineffective and there were several other tables who were experiencing issues as well. They need to do better.

We entered the restaurant and got seated promptly. We were brought the incorrect appetizer. When we got our chips, they were barley warm and pretty soft. They didn’t seem very busy but our food still took about 30 minutes. The food was good. When we went to pay the check, it had the incorrect appetizer as well as an extra entree. The waitress did take care of it eventually. Overall not a great experience. I most likely will not come back to this location. I hope they fix their staffing issues.

Meaza was wonderful as our server. Food was hot and fresh. Great place to take my teenager for lunch. Bravo to the management here.