Chili's Grill & Bar

So if you were in the Lewis Center area around Polaris and you wanna dinner at a chain restaurant chilies could be a good choice. I’ve got all the standards are used to although this restaurant appears new with a different layout and very classy. Now to take away from my dining experience I did have a family with a screaming child sitting next to me when I asked to be moved the waitress was a bit shocked and surprised where I think she should’ve asked that rather than me having to request it. No the service here was great but I do got a Telya we waited close to an hour for food about 48 minutes and the place wasn’t really that busy perhaps part of it due to low staffing due to Covid but just be aware of the potential delay in service time. All in all I would come here again and I would rate this above average

Before you even enter the restaurant there is a sign posted that asks for your patience as the restaurant is short staffed. I certainly understand New Year’s Eve and Covid can make for a stressful situation. In our case we arrived and I was happy to see the restaurant wasn’t crowded and there was plenty of staff that was either waiting tables or cleaning. I’m noticing a theme lately where you enter the restaurant and you just wait to be greeted. I stood at the front for about five minutes (I’m being generous by saying it was five minutes.) before the gentlemen at the bar came over and acknowledged us. The last member from our party it took them 9 minutes to get the restaurant and we were not seated until they were parked. The gentleman apologized about our wait and the lack of no hostess being available to greet and seated us. Once we were seated it was a good experience. Our server was really nice. The food and drinks were good. We had the 3 for 10.99, where you get to pick a drink,

This is the best Chili's my family has ever been to. The staff were so kind and funny. Also, they were very attentive to us. Before I ever had to ask for a refill, they came with more drinks. And the setting of the restaurant was bright and open with only a few televisions for sports. It allowed for a more welcoming, family-friendly atmosphere. Plus, the food was amazing. (They even have a LEGO minifigure hiding in the restaurant.) Would most definitely recommend this place for anyone who wants a good meal and great service.