Chili's Grill & Bar

Last night, my husband left his phone at the restaurant while driving through to the East Coast. I called, after hours, and everyone was incredibly helpful in finding the phone. They even stayed late so he could come and pick it up. It's so tough to find this kind of amazing service these days. Thank you!! … More

Completely done with this location!!! Ordering curb side & patiently waiting only to have to go inside to retrieve the order to find the food has been sitting long enough to be cold is just ridiculous. I could accept the fact that they are understaffed & overworked had I not watched staff deliver curbside to THREE other vehicles that pulled up after me. I would rather they close this entire location than keep up the same excuse time after time.

I called on 7/12/2023 and spoke to Lacey at the Chili's on Millerville at 10:53 am and 3:07 pm to inquire about my favorite drink "Tropical Sunrise" which I had not had since before Covid. I was asked to call back after 2:30 because a bartender wasn't confirmed for the evening. I called at 3:07 pm and Lacey told me to come on in and I would be taken good care of. Obviously, the evening crew didn't get the message. We arrived and ordered drinks. My friend received 3 drinks; I asked why was my drink continuously overlooked. I was finally told by the manager that they stopped serving this drink a month ago; however, the person I spoke to twice said it could be made. My friend's appetizer came out incorrect and my dinner was incorrect. They offered to correct it but at this point, I decided to cancel my order altogether. My main purpose for eating there was to get the drink I hadn't had since pre-covid. I would also like to mention when arriving we were told that the main dining ar