Chili's Grill & Bar

We had the worst experience trying to have dinner in here tonight. The host, Malacai, told us that the wait was 30-40 minutes when we walked in and we asked to be placed on the waitlist. After 45 minutes of not receiving a text, we walked back inside to where he proceeded to tell us that he wasn’t allowed to seat anyone anymore. We asked why we didn’t receive a text and he admitted that he didn’t even take our number down. We asked to speak to the manager, to which when the host walked back from the kitchen, he said “uhhhh he’s kind of busy right now and I don’t know what to tell you”. Needless to say, we went to another location and were seated right away. If you’re looking for a Chili’s with great service, this one may miss the mark.

I got quesadilla explosion salad, it was ok. Save the $1 on the avocado addition. It came with three small slivers the size of a paper clip ????

Just came in to get a quick bite and out Host Amy was wonderful. She was so courteous and check back with us to make sure we were fine.We seen how hard she's working and I feel like people who work that hard definitely deserve to be acknowledged monetarily (Raise)and with notarizing so if you're ever at the Chili's in Alpharetta hopefully Amy is your host because great customer service is hard to come by these days.