Chicken Express

Service here is incredibly slow, partially due to people rotating around the various positions as needed. You would think that makes it better, people able to shift and cover one another, but instead it means none of the employees ever know where anything is at in the process, and they don't communicate with one another. So person1 hands something off to p2, p2 barely knows what's going on but they hand off their stuff to a p3 who doesn't know where p2 was and then forgets where they were to start with, and it's all a bit of a mess. They can have tons of food sitting there ready to be boxed up and handed out, but the communication and initiative isnt there, so you might wait 20-45 minutes for food that has been sitting there ready for you the whole time. Some days are better than others, but I would rank this in the top 3 of Slowest Fast Food in Waxahachie.

Unfortunately we have had several bad experiences with the chicken express across from HEB in Waxahachie. Constant wrong orders and we have to call and go back. Food cold, mashed potatoes runny, chicken extremely greasy and it makes the bottom of the box tear. We stop going for a while and then try again and it’s always an issue. The workers are really nice but the food has really gone down which is saddening because it use to be our Sunday dinner, every Sunday. The one down 77 by enterprise drive we haven’t tried yet because of the distance.

Nope. Chicken was hard. Chicken was cold. Strips are super small. Took 15mins to get.