Chick-fil-A

Staff was very friendly but they seamed a bit distracted. I waited for almost 20 minutes for my mobile carry out order before I had to go up to go up to the counter and ask for them to check on it. I understand that sometimes things can get lost, but at the counter I could clearly see my order on the board in bright red. All the while cars were going quickly though the drive through.

We were in line before 9pm to order two milk shakes and a cookie. There was a golf cart in front that took so long to order, that by the time we got to the lady to take our order she told us they were close. She could have easily told us ahead of time that she was not going to take anymore customers. Normally chickfila has better customer service. If you are in line before closing, you normally still get a chance to order. We ended up going up the street to another chickfila with no problems.

I have been into the specific Chick Fil-a restaurant in Kedron Village and drive through for over the past 15 years. Recently with the 2 persons working the parking lot the last four times we have been to the place we have chosen that route and ordered 3 orders on each visit. These orders occurred during the day time at various times during the week and prior to the dinner rush. The orders are for the two elderly persons in the car and autistic nephew who was at home and not for anyone else. 09-19-2022 at 435pm we went into the place and was NOT IN ANY WAY, SHAPE, FORM, OR FASHIONED, HELPED by the small framed young black girl working outside. She said she could only do 2 orders and we would have to go inside. Then she told me to pull to the side while the 10 cars behind us were helped. I Do Not Appreciate Discrimination Against Elderly Persons. I am 62 years old and can barely walk and my 82 year mother has to have a walker to struggle.