Chick-fil-A

As a bus driver going on trips eating out is at my discretion where we go I thought it would be a good idea to go to Chick-fil-A call them 30 minutes before our arrival and again 10 minutes before I arrival letting them know that they will be having 72 guests just so they could be prepared. Most time bus drivers are comped their meals because they choose the place 700 to $800 was made because I chose Chick-fil-A and they would not even comp me a $8 meal I have stated to all my elementary junior high, high schools we would not be eating in a group at Chick-fil-A anymore. Common courtesy matters

Courtney, the manager at the Maumelle, AR location was rude, accusatory and dismissive. I sat in line patiently from approximately 8:08 - 8:20 am CT. Ordered my usual grilled chicken bowl. Then stated eggs cooked hard. She asked me to repeat and i repeated. She responded that they could not do that. I replied but you always do. I come here all the time. I said I don't want them runny. She says they're never runny, dismissing my prior experience. I said I don't want to argue (not wanting to hold up the line any longer) just take the order. Got to window, asked who took the order so I could call back and share my experience with a manager. Courtney said either I'm not telling you or it's not important. She then accused me of being rude for saying just take the order. I asked for the manager because I didn't want to argue and was going to explain and inquire how to order the eggs. She stated she is the manager. I asked for another manager and she stated there is no other manager.

Got a mobile order and my sauces were all moldy, my fries and Mac and cheese were burnt and my Mac and cheese was also soggy and gross. My frosted coffee was melted. I’m highly disappointed in what is usually a good restaurant. This was horrible guys, do better. My dinner was a waste of money this evening :(