Chick-fil-A

On Sept 3rd we found a staple in our and and cheese, I called immediately to let them know as I would think they would want to address the rest of their product but was met with a nonchalant response over the phone. About a month later I was ordered through the drive thru and headed home. While eating fries along the drive I picked this up out of the box. This is a splintered piece of wood. This piece of wood was fried and salted and placed in the fry box without anyone noticing. It’s apparent this location has lowered their standards for quality control. They did refund my order for the wood incident which I I appreciated but the nonchalant response is concerning to me.

Chick-fil-A has lost my business and all of the business from my family! Today I went to this location and one of the workers who helped me was a woman with a shaved head, face piercing, and two arms full of tattoos. By the way, she wasn’t even wearing a Chick-fil-A uniform. She had a maroon colored shirt that she cut the sleeves off of. This is disgusting! I guess Chick-fil-A is going woke? Well, you know how that always ends. I don’t know what has happened to this once great Christian valued company. But it’s clearly embracing the world now. Sorry your chicken is not worth all of this. I’m taking my family’s business somewhere else. UPDATE: To the owner who seems to be calling me a liar after my review. You may want to talk to you manager on duty then. I came there September 19, 2022 at approx 3:00 PM. On that day, I pulled him aside and he knew exactly who I was talking about. And also what she was wearing. He confirmed Chick-fil-A had changed their grooming policy. Don’t worry abou

Always extremely busy but I order online and am notified when it is ready. The order pick up area inside is easy to find and they have a station close by to grab some extra straws, napkins, s&p, ketchup, etc. Always very clean and the staff are top notch.