Chick-fil-A

It must be this location that’s horrible! Went drive thru tonight and ordered a 4 piece chicken strip meal almost 10.00 and a 3 piece chicken strip and Mac in cheese total 23.00. Told them to bag the meal separately because it was going to two different locations. Got home the meal had the 3 piece strip and 7 fries in the box. Called them and manager said u have 24 hr to come get replacement fries. U messed up my order and u giving me a timeframe to get my replacement. I might not want Chick-fil-A tomorrow smh. I realize good help is hard to find but I never experience these incorrect orders or no fries at the Alliance Location so somebody need to give people at this location some training. Guess I’ll just go to that one in Alliance!

I am absolutely disgusted. Very rarely do I leave reviews, but my entire experience at this Presidio Location warranted one today. First I order $50 ($47 and some change to be exact) worth of food in the drive through, and they give me some stale fries when I get to the window then got an attitude when I asked for fresh ones. Then I get home and one of the three kids meals I ordered has a box of EMPTY nuggets with honey roasted bbq sauce in it!!!! And sauce all over the inside of the bag. I call the location and spoke to Lily (a so called manager), and she proceeded to call me a liar. What do I have to gain from taking time out of my day to call up there about a freakin $5 kids meal. I told her I wanted to speak to the her manager because I didnt appreciate her calling me a liar. I am absolutely disgusted and threw the entire order away. The customer service was trash and so was the expensive and picked over food. I’ve NEVER experienced such poor service at a chic fil a. Im literally s

Food is always good - however, in the process of speeding up service - they rush you and you do not have access to the menu. I really want to see the menu - what do you expect me to pay etc. Staff is friendly. I just want to see the menu.