Charleys Cheesesteaks

It's been sometime since I've eaten at Charleys, I decided to partake in the Prime BBQ cheesesteak meal. Food was good, but the wait in line took some time. It's in a mall so I can't be to critical.

One of the worst!!!!! Especially the one in Florida mall. They are not clean enough!! They have attitude. I asked for a combo sandwich and to have the fries with cheese and bacon. They wanted to charge me $10 for that. And after negotiations, she charged me $7 for just the fries. They kept looking to each other and after all of that I went home to find that it is still regular fries and no bacon!! I am just wondering why!! Is it that hard to make the right thing!!

If my wife's first experience is any indication the employees need to learn the difference between chicken and pigeon. They might want to learn how to cook and a math class would be a benefit. My wife ordered two orders of chicken wings, 10 each. The first thing I noticed was the wings were not small, they were tiny. The next was that each order only had 9 wings instead of 10 ( helps the profit margin I guess). Then we bit in. It was like bitting a stone. They gave us our money back, grudgingly, and not a single apology.