Caribou Coffee

3:00 at RIC. Somebody nearby had a coffee from here. I stood and waited for service a good ten minutes. Lights were on. Milk and other products were out. Staff was nowhere to be found. There were some employees nearby that simply stated it wasn't open "at the moment". Sure. If you're closed, then be closed. Don't leave milk and perishables out where they can go bad. Post something indicating you're not open.

They didn't have cooler mix on 18 November 2022. I asked if she could put the iced coffee in the blender. She didn't get it. Finally she was going too, then under her breath, said "you're going to pay for it" and "I don't have time for this". There was one person behind me. How do you not have time? I pulled my card out and said , I don't need it, you obviously don't want to make it. She argued with me as I walked away. Completely inappropriate. She obviously doesn't want to work. I've been here many times and have never been treated this way before.

Absolutely disgusting iced coffee. It tasted like the essence of leftover grounds, and hardly had any other flavor. Worst coffee I have ever had in an airport by far. This was at their stand inside the terminal.