Cafe Rio Mexican Grill

The most incompetent employees ever! I haven't been in there in awhile because I thought I would give it time from my last visit which was horrible. This time, they were out if DC and no one, no one knew how to change the soda machine! How do you put people to work, and not train them on the soda machine! Ridiculous! I was do mad I had to get something else because I was in a time crunch and could not wait any longer. I will forever choose another location where the employees know their job! Don't go here!

I ordered catering for my sons birthday, im not sure if im just unlucky but as i arrived a man asked an associate if my order was ready, she said yes so he brings the box of everything over to me with a paper reciept, I aslo ordered 10 ninos while i was at the pickup, so as i waited for the ninos i started to check everything in the box, no pico, no side of pinto beans, small portions of meat, missing sweet pork and our salsas which all comes with the package was missing. I explain this to the associate and she takes the papwr reciept and starts reading it off and xhecking and realizes i was right, she walks off with reciept and comes back like i was just an annoying customer. If you are going to charge an arm and a leg for catering please have stuff ready and with good portion sizes. I rarely review but this made me frustrated because i could have left without my whole order, and i should have had more meat.

If I could leave a zero star review, I would! EVERY TIME! I order online from this Taylorsville location, my order comes wrong. Again, I ordered 2 pork enchiladas with corn tortilla, it's came with flour tortilla. My son cannot have flour/gluten and this is the 2nd time his food has came wrong! Management needs to teach their employees how to read an order ticket! Fix it Management!!!!!