Buffalo Wild Wings

I came here yesterday evening at around 7 with my uncle & cousin. First, we waited about 5 minutes to get seated, totally fine right, we waited. We get seated and people are walking in after us and getting asked what they want. Mind you, the place was literally empty! not packed at all and about 5-7 waiters. We waited an extra 20 minutes without being asked for what we wanted. I had to raise my hand to get someone’s attention like hey, we haven’t gotten a waiter? we wait another 3 minutes and we order drinks + our wings. The drinks took at least 10 minutes and the bar wasn’t even packed …. Our drinks come. still waiting for our food. literally a whole hour for our food to finally come to our table and the waitress mixed up everything. brought stuff we didn’t order and then notices oh it has to be this then. like??? must’ve been their first day because jeeeeez? it gets better because we then order a second ranch because well, why not? it never came. Uncle ordered a refill and it didn’t

I've been in the restaurant industry for over 10 years now and I've never met a more unpleasant host in my life. I felt as if I was just a bother to her and I could not have left any faster than I did. Really disappointing this the standard for them and the first point of contact for their customers.

Rather disappointing. I intended to dine in at the bar. The bartender completely ignored my presence. After five plus minutes, he even gave menus to a couple seated next to me without even acknowledging me. I left the bar, and went to the hostess to order as takeout. Whom I tipped generously! It turns out their wings without any type of sauce is quite flavorless. My first time here, I didn't know any better. Gave them a pass in that regard.