Buffalo Wild Wings

Went here on monday..only people in the restaurant..they managed to completely mess up our order handful of times. I received a chicken sandwich instead of a wrap..my sister received a wrap no sauce ..my mother received fries Instead of wedges...when I finally did receive my wrap no sauce and was full of tomatoes which I said no to. Im just shocked that they messed up this bad with no one even in restaurant..server could care less..never even got refills. This place has gone downhill so bad.

I think these BW3 franchise locations are steadily declining, including this one. Food was mediocre, iced tea looked like filthy dish water & tasted bitter, had to ask for everything because it either wasn't on the table already (ketchup, etc) or wasn't brought when we got our appetizers (plates), hard to locate staff to help & there were only 4 occupied tables in the dining area, so it wasn't crazy busy at all. The a/c made the dining room freezing. Several people were wearing jackets due to this, including myself. The women's bathroom smelled disgusting like a state park toilet. I give our waiter credit tho.. he was a young kid doing the best he could.

The guy at the take out window was very friendly and efficient. He seemed very busy but was polite. Order was accurate and food met expectations. ???? Online ordering from website could use improvement. I couldn't figure out how to add an extra sauce for the cheese curds and with multiple sauces for 1 order it was split eventually between the sauces - you couldn't choose how many of each sauce you wanted.