Boston Market

I used to order via the app daily. Literally. The quality and the service has declined so much I won’t now. The last two times I have used the app (last week and today) I arrived only to find there was no food. Last week, I showed up and a note was taped to the door that they weren’t ready or opening until 1:00p. My food was supposed to be ready at 12:03. From the parking lot I realized I had a missed call from a number I didn’t know. I called. It was Boston Market. Apparently they had called me at around 11:45 but didn’t leave a message. I asked them why they would call me and not leave a message, especially because my food was gonna be over an hour late and now I have wasted my lunch break. I ordered again tonight. Went up there and they told me it would be another hour. I just canceled the order once again. Plus the last five or six times I have gone there no one is wearing a hairnet or gloves. No one greets you. The cornbread is flat and half the size it was a year ago. The sides a

Order the garlic chicken dinner and it was disgusting. Chicken was not done and I was given dark meat instead of the white meat for which I requested and payed for. I've been calling the Little Raod store and no answer. I would never go back to that restaurant ever. I want a refund

The entire time I was there I felt like I was bothering the employees. There was no one else in the store but I still felt like I was a problem. It felt like there was a joke that I wasn't getting. After we paid and were leaving we were asked if we wanted the cornbread that comes with the meal. At that point it wasn't worth the time to wait and bother the employees further. We also asked if they were out of anything when we walked in, and were told it was only the meatloaf gone. However, when we attempted to order for advertised items on the window that were not meatloaf, they stated they didn't have those items. The food we did get was not bad but I won't go back based solely on food. Just a bad experience.