Bojangles

Placed an app order for food, as we needed a speedy pick up. Five minutes later the app says my order is ready. Get to the restaurant, and it is locked up. Cars in the drive-through are wrapped all the way around the building. Called them to ask if I could pick up my order at the door, and they said no. Asked them if I could cancel the order, and they said no – it could only be done through the app. The app does not make provisions for canceling an existing order. Terrible app, terrible management.

7/8/23 3:30pm - Dining area and what i could see of the kitchen were disgusting. There was trash everywhere, all tables were dirty with old food, they didnt have a clean tray for my food so they got one off the trash can and sprayed it off leaving it wet which got my food wet, they left my plate out for 10min before giving it to me so my food was cold, i threw most of it away as it was wet/cold and just unfit to eat. The fries were way over cooked and the biscuit was still raw dough in the middle. I tried to get sweet tea but it was empty and poured out tea grounds in my cup, which i had to clean out before trying another drink. I spoke to the assistant manager about it and he did not seem to care and the kids they have as employees that were watching laughed at me when i complained about all the issues. That was not worth the $16 i paid. I hope the manager & owner of this store sees this. I took pictures but they don’t do it justice.

Waited in line for over 40 minutes just to be told our order ticket was lost and they still hadn't made our food yet. After telling the workers 4 times what I ordered my order was still wrong. Zero organization at this establishment. Most awful part of the experience was watching a worker enter the building, clock in, and begin handling food without washing her hands. Disgusting!