Bnatural Kitchen

It looked fine until I had the first bite. As a person who have been eating tofu and beans for a whole life, I know exactly when the beans products has gone bad. You could literally tell by the stickiness of the texture, taste and smell. All those signs hit me so hard that I had to spitted out the tofu. It was so gross. I went to informed the person at the restaurant but they insisted that it was totally ok to eat. (They just looked at the tofu and not even try to examining it). Well, I have been cooking tofu with spices for year. I know how the tofu texture supposed to be like. I insisted that I don’t feel comfortable eating it so restaurant ended up offering to replace the tofu for me. At first, I thought they were going to give me a new bowl because the spoiled tofu already mixed with other stuffs in the bowl. Turned out that they just picked out the tofu and put other vegetables into the same bowl. How cheap, inconsiderate and poor service they are. Highly NOT RECOMMEND this place.

The food here is really good, no complains there whatsoever. However, they really need to get their act together on processing orders in a timely manner. It’s the third time now that I have shown up 5-10 mins after the scheduled pickup time and the order ticket hasn’t even been printed out. Defeats the purpose of putting in a takeout order if the order’s never ready on time!

The beautiful veggie bowls my friends had smelled so good, so I can't rate *too* low, but I was here for a smoothie. I hate bananas, so I asked for bananas to be left out of my mango lassi. I was charged $9 instead of the $8 listed on the menu. Then, when I took a sip, my smoothie had a very dominant, unmistakable banana flavor. "Taste this," I asked my friends. "What fruits would you guess are in here?" "I'd say banana is definitely the strongest flavor," my friend responded. So I took the smoothie back to the register. When I explained the problem, they told me I was wrong, and refused to make it right. I decided not to try for a refund, and instead to laugh it off and give my smoothie to my friend. They really like bananas, so to them it was tasty! Maybe you'll enjoy eating here, but if you don't, there's not much you can do about it.