Blake's Lotaburger

I went through the drive thru and they completely messed up my order. I live 45 mins away and I called to tell the manager. She stated she would right down my name and order number that way I could come in when convenient to me, for a free meal. I told her I don't come this way often she said not an issue. No receipt or anything required cause she has it all. I go in today and the store manager was so grumpy and rude. She stated that none of this was true or accurate. She refused to honor the agreement.

Awesome food. Kinda mediocre service and had to go back to correct order twice. But otherwise delicious food. Green chili's on the chili cheese fries were way too hot... Ruined the burger. It happens. I'll remember next time. Still great food and good experience. Highly recommend.

On a Sunday afternoon (10/16/2022), I waited in the drive through line for 20+ minutes to get a burger, fries and a soda. It seemed like my food wasn't prepared intil I paid at the window. I was expecting a "sorry for the wait" but the staff didn't utter anything. Food : 4/5 | Service : 2/5 … More