About
The pretzel store, Ben's Soft Pretzels, located in Hammond, Indiana, is a fast food restaurant and snack bar. Not only do they offer delicious warm pretzels, but also a variety of other food items. Those looking to dine-in can enjoy all their snacks with special sauces, while those looking for something on-the-go can take advantage of their easy-to-go packaging.
Ratings for Ben's Soft Pretzels
- Overall Rating
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Reviews for Ben's Soft Pretzels
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Ben's Pretzel located at 1100 5th, Hammond, was amazing. The staff was very friendly and welcoming. I had there pepperoni pretzel for lunch and I took home a meatball pocket with me for dinner. Make sure to go try them. They have a verity of items to choose from. I liked their catchy saying. Have a pretzel day!!
Very good Pretzels and Great customer service very impresive Young lady took great care of Me ,I believed her name was Jocelyne...Thank You Guys
Updated review 10/16/2020: this location has really gone downhill in the customer service department. Went there recently, and according to their hours they were supposed to close at 9 (we were there around 645). We stepped up and asked the employee if we could get some pretzel sticks made fresh. His response: "No you may not!! I'm about to close in 10 minutes." My Fiancé and I were so taken aback by this guy's very rude response! I've worked in customer service for over 10 years, and I never would have responded so rudely to a customer! Also, they rarely seem to actually stay open until their posted business hours, so keep that in mind if you choose to give them your business. Love Ben's pretzels! Best soft pretzel chain. The staff at this location are always nice and accomadating, especially Sue, she's the best!
Photos

Business Hours
| Sunday: | Closed |
| Monday: | 11:00 AM - 6:00 PM |
| Tuesday: | 11:00 AM - 6:00 PM |
| Wednesday: | 11:00 AM - 6:00 PM |
| Thursday: | 11:00 AM - 6:00 PM |
| Friday: | 11:00 AM - 6:00 PM |
| Saturday: | 11:00 AM - 6:00 PM |
