Bear's Smokehouse Barbecue

Food was great!! I'm a very picky eater. Changes as the wind blows, and I could eat at bears smokehouse for the rest of my life. Top 10! … More

This folks, is some darn good bbq! Friendly staff, ample seating, and the foods were spot on. I had the two meat combo - half chicken and pulled pork, with beans and mac as the sides. Everything I ate was fantastic. The skin on the chicken was crisp and flavorful, and meat fell off the bone. The pulled pork melted in my mouth. They have a nice variety of sauces too. Definitely stop in here while in Hartford!

Today me and my husband visited the Hartford location and we were immediately greeted by Kevin, the assistant manager. He was warm, friendly and extremely helpful. He provided thorough explanations of what we asked about, and he took the time without rushing us in any way. He had a genuine desire to give us a great experience. We also encountered a woman working on the food line named Bree. She was wonderful. She smiled at us and was also very helpful during the entire ordering process. These are the encounters and customer service experiences that give me faith and hope that it still exists out there. I am hoping that each and every employee will take notice of their behaviors and learn to be how they are, to provide the customers with a wonderful experience, on top of the food always being impeccable. We were very satisfied with our visit today.