Bagel Cove Restaurant & Deli

Thought it would be great to sit outside, nice day with a nice breeze. What seemed like homemade corned beef hash and not the typical canned dogfood was just OK, burnt and salty. The corned beef hash and the eggs were luke warm, potatoes were hot. It came with "oatmeal or grits or potatoes", was never asked which I wanted, but as the inattentive waiter walked away I yelled "potatoes with that". I was served a toasted cold sesame bagel after not being asked what kind I wanted, hate sesame bagels, but the replacement plain bagel was at least hot. The nice day got interrupted by the loud diesel food delivery truck that parked next to us leaving his engine running for the 15 minutes he unloaded, then the young impatient woman in the BMW had to blast her horn in my ears as she felt the truck should have cut off the traffic flow to let her out of the parking lot faster instead of him properly not slamming into moving cars. The loud sirens of the firetruck going by at least I understood and a

I have been there several times. And always had a great experience our server Paula always goes above and beyond to serve your clients and makes everyone feel like family.. the food is always awesome. However, this last time our server Sonia was not great had a horrible attitude definitely not meant to deal with the public was giving an attitude to everyone from the clients to Her co-workers. She didn't ask us for our sides when I asked her after waiting for a while she gave me a bad tone Well dont worry What do you want. That is not the point Its your responsibility to service not that I will have to wait to enjoy my food with the sides. The food as always was great but the overall customer service, attention to detail was not good at all. I was so disappointed. The food may be great but with a service experience like this it can definitely affect your business.

Love this place. My waitress Vien was awesome, very attentive to both our needs. Orange juice fresh, cafe latte was perfect. 1st time at this place and the food was amazing. Bacon was crispy, bagels were fresh and soft. I'd definitely recommend it to anyone visiting the Aventura area.