Arby's

Today a female in the front line was baggn food next to a guy whom took orders, she was so rude to a customer she called an elderly woman a b… i… t.. c..h and told her she will snatch her wig off this was around 12/1 ish date 9/14/22 the elderly woman had asked what was taking so long the female worker leaned close to the woman and told her she will spit in-her food. The worker took some fries to the back and came back up front smiling while putn them in the lady bag.. she told her friend she put some special sauce on the lady fries… i got so Disgustd left.

Just sharing an experience I had with Arby’s located at 1460 Hudson Bridge road, Stockbridge. I arrived around 7PM (9/27) and not seeing any information about it being drive through only, I parked and then found the door locked. So back in the truck and into the Drive Thru. I had to repeat my order 3 times for the person to understand. I was then told that coupons cannot be used multiple times. I informed the person that the coupon states it can be used for 5 deals (2 Roast Beef for $5 up to a multiple of 5 times). I was then told the manager had told them to not allow more that 3 deals. I was told I could only purchase 6 sandwiches with the coupon. Then the person asked what would I like with my 6 sandwiches. I informed them I would not be ordering and would be contacting corporate. As I drove around Arby’s I noticed a sign in the window offering 4 Original Roast Beef sandwiches for $10. I was tempted to go back and order the deal from the window as it was the same identical

Man they must be stressed... Simply the worst service I've had in a drive thru.... Had questions about the menu and sauce selection... If I'm spending my money I would hope to get a somewhat friendly service