Zoup!

My partner and I love get food here. The food is always fresh and exactly what we ordered. We originally lived in Kalamazoo and used to get Zoup there too but delivery is fast and always delicious. Keep up the amazing work, and we will continue to order your awesome soups, salads, and sandwiches.

soup is delicious. the kid who’s working is bad at his job. wasn’t asked if i wanted white wheat or multigrain. i hate white. wasn’t asked if i had or wanted to join rewards. joined myself after checking out only to find that one of the two bowls of soup i literally just paid for would have been free.

I ordered zoup for catering an event and the confirmation order was to have it delivered by 11:30 a.m. It was 11:40 a.m. and no food yet. I tried calling several times with it going straight to voicemail. Finally, we got ahold of a local business next door and they had to check on it at 12:01 p.m. they just left. They did not arrive until 12:25 p.m. an HOUR late! We were supposed to eat at noon. This was the worst experience as I couldn't get ahold of ANYONE and they were so late. This is unacceptable and there was no explanation. I'm so glad we ordered through a third party company as they refunded us in full. If we ordered it directly through Zoup they would've not given us a full refund. LAST TIME!