Zaxby's Chicken Fingers & Buffalo Wings

I ordered two salads from this place and an order of the cheddar bites. When I got home I noticed I didn’t get any ranch sauce that I ordered for my salad , nor did I get any sauce with the cheddar bites. This is not the first time we come to this location and come home with missing items from our order!

Just got home with a 20 piece Family meal, no sauces and a little box of fries that has no more than 10-12 fries. I call the store manager and explain to them the order and the problem and that we are on a job site and don’t have enough time to run back up there, I’m 20 minutes away, I can’t lose 40 minutes of time to correct their failure. He said….”no problem, next time you are up here IF YOU HAVE YOUR RECEIPT we will give you three sauces and a fry., Never again will I set foot in that store. He acted like he was going to do me a favor by giving me what he left off at a later date.

Gave a chance at redemption. Came in for lunch @ 12:00, Sunday. We went inside. Short line, quick service. Drive thru was busy. Food was good, hot and fresh. Dining room had a crowd of people today. The store was all around cleaner this time, although it smelled like an old dirty wet mop. The menu changes dropped the best Zalads. I tried a Spicy Chicken Club Sandwich; it was not bad, but was not impressed. Same comment from family. The Chicken Finger Plate was fine. Fingers is what they do best. I would still expect the dining room may not be open at any given time. We went with a back up plan if it was not.