Zaxby's Chicken Fingers & Buffalo Wings

Absolutley awful. I ordered off from the website 40 minutes early, got there about 10 minutes early, just told be told they didn't have my order and to drive around or go inside. So I drove up and was then told that they did get it but that it wasn't ready (which was totally fine), and was then told to park. So I did. And waited. And waited. Finally I was fed up and went back through the drive through to be told "Oh! Sorry! He was supposed to bring that out.". I asked if it had been sitting long or if it would be cold and was told it would be fine as it hadn't been long. So I drove 7 minutes home. It was nice and cold. So I called. The manager on duty, though polite, did nothing but say sorry and that I could call back tomorrow morning when the GM were in to talk to him because he was unsure of what else could be done. So unless you want to go through the drive through and wait a hot minute, using the website is useless and apparently so is the guy that's supposed to bring the food out

Just wanted to give a huge shout out to the employees at Zaxby’s. My husband’s car turned off in the middle of the drive-through. Not only did the employees come and help him push his car out but huge shout out to the manager Mimi I believe her name is for helping my husband jump his car, he is so appreciative of you guys and had a wonderful experience and wanted me to thank you guys so thank you!!!!

Good food, but the only problem that I have with them is that when you order a Zalad with them, they do not put enough lettuce in the salad versus plenty of the other ingredients! This past weekend I ordered 3 Zalads for myself and my family, and after receiving my order at the window, I checked everything for correctness, etc. Well, I found out that ALL 3 Zalads barely had any level of lettuce in them, so I took them back into the lobby and demanded that they fix the situation. The young manager there tried to say that's too bad that is all I get because they measure how much lettuce they put in their Zalads. Really? I told him/her/whatever that that is NOT enough lettuce in no uncertain terms and that they need to fix the lettuce problem asap. It told me that I needed to say "Heavy Lettuce" next time I order, but no, I won't. Every other Zaxbys in Charleston gives the correct amount of lettuce in their Zalads, this particular one needs to come up to standards and compliance