Wingstop

I cant give this particular store and it's management nothing but 5 stars!!! ⭐⭐⭐⭐⭐ Had an issue last time I came in on October 20th and the manager (Alicia or Anelicia? Apologies for not remembering! But Thank you so much for everything!), Called me in for a redo on 10/26/2023 and I must say I am beyond impressed with how she was able to go over exactly what happened a few days ago, and was able to let me know she won't be to harsh with reprimanding her staff that helped me before. (they messed up pretty bad with me before but I still didn't want them to get into too much trouble, just to maybe be reminded how important it is to execute great customer service and food standards skills a little more for future reference). I wanna say thank you again for your help today ma'am, you went above and beyond and thank you for being so top notch about your own and your staff's quality of service and customer satisfaction in the rancho Cordova area. If you're nearby the 95670 area or surrounding

They have mostly new staff so yea there were problems. Orders messed up and long wait times BUT these kids are doing their best to get into the hang of it even though some people were getting nasty. Yes I know "everyone is in a hurry" and "everyone is right" BUT give them a break and let them learn how to do this stressful job ok? The food is good and they really are trying hard...

If I could give this place 0 I would, the staff in complete confusion. I order door dash for pick up they told me my order was ready before I got there. Upon arrival was told 15-20 minutes to wait, inquires after 25 minutes revealed they had not started. Complete dazed confusion in the kitchen sprinkled with a total lack of consumer service. I'll take my business to the elkgrove florin branch this one sucks. And they gave me a 30 pack order in a ripped bag almost lost the whole thing on the way out the door but I caught it. They thought that was funny.