About
White Castle is a fast food restaurant in Louisville, Kentucky that is an American restaurant known for its hamburgers. This particular White Castle focuses on serving original sliders made with freshly steamed hamburger patties. Customers can find quick and delicious fast food options at this establishment.
Ratings for White Castle
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- Overall Rating
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Reviews for White Castle
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Absolute worst service. We pulled up to see four workers standing in various locations outside. After being greeted with a poor attitude at the drive thru window, my husband and I began waiting with two cars in front of us. After 20 minutes or so, the first car pulled away without food. When we finally got to the window the lady said they had a "drive off" due to the wait. We could see a worker sitting down as if to be taking mental notes as the others worked. Total wait time for us was about 30 minutes. We will not be returning.
The food was NOT edible...cold, old, burnt stale fries. The burgers disgusting...bread was crunchy, onions overcooked, meat dry and edges hard. The service not friendly nor timely. Wait was around 10 - 15 minutes and food was in no way recently prepared. I do not recommend at all. White Castle please do better than this.
This location has been short staffed with only 2 people for over 2 years. They deserve an award for continuing to show up knowing they are likely going to have impatient and rude customers. They are keeping the doors open and I appreciate that.
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |