Whataburger

This place needs extreme training and a hiring for attitude check on all employees. I placed an order here on last night (5/29) and ended up waiting for 45 minutes. After 20 minutes I was told that my order would be out shortly. After patiently waiting, I finally spoke to Terry who was the manager on duty. She was very nice, however she was running the store inproperly. She stated to me that they were waiting on my onion rings. Okay, I’m thinking great, yes, finally! So about 25 minutes later Terry comes out with food. I go to grab the food, and she tells me it’s not mine. Long story short, the food was mine, but she had given it to another customer! By now, I’m exhausted, the workers are frustrated, and the customers are rowdy because nothing was going right. I asked for a refund and it was given to me. Sadly, I love Whataburger and this one is closest to where I live, but I hope management goes in and does a thorough examination of this store. I will not be visiting this location for

Went to drive through early this morning and the guy was so friendly on the speaker and at the window! Best I've seen in a long time anywhere. Didn't get his name but it was between 6:30 and 7am. Food was also excellent!

Super slow in the dinning room. Only seemed concerned about the drive thru. I watched the people who were in the dining room ask for refunds and leave because they still had not received their order 20 minutes after waiting. I waited 34 minutes for a #1 and a spicy bacon burger. Was ready to ask for refund when the order finally came out. Went back the next day.... 25 minutes for a Jr whataburger and avocado burger... Jr was stone cold had to bring it back.