Whataburger

Really slow service, I don’t recommend coming to this whataburger. They took more than 20 mins to bring out my favor order

I used the drive thru for my order which was a number 1 all the way with no cheese on toasted buns. The lady repeated the order back to me then asked what I wanted to drink and I told her a Dr Pepper and she could swap the fries with onion rings and add a jalapeño on the side. I drove up to work Dow easily since there was only 2 cars waiting and one was leaving as I was pulling up to the drive thru window. The lady was getting my drink ready and asked for my name, I told and then asked for the money of $11.42 for the order. I gave her $12.00 and got the change back but no receipt. I guess that is expected was this whataburger. I then pulled up to wait for my order. I waited for about 10-15 minutes and then got my order. I drove home and noticed my order was incorrect. I ended up with a regular toasted bread that looked like it needed to be toasted a bit more and a totally different burger that I requested. I called whataburger and asked for the manager. I talked to a Robert whom later

Ordered a SAUSAGE bob ranchero and they gave it to me without the sausage , which isn’t the problem I get it mistakes happen, however there was NOONE in the restaurant but still ok . I took a bite then realizing what there’s no sausage . So we take the sausage bob (without the sausage) back to counter and showed the manager because she’s the one at the counter , she proceeds to turn around get a sausage and wrap it in the white burger wrapper and comes back to counter , while I’m standing there with egg and bun in my hand confused as to what’s happening? She then gives me the sausage by itself wrapped up and I just look like WHAT !!! So then she sees the PUZZLED confused and she asked wel do u want another one and I was like yes. Making it seem like if I was bothering them and I. Reality it was their mistake. Just over all bad service. That was not the only issue