Wendy's

I wouldn't recommend this place. Staff are rude, not trained well, don't know their own policy, don't know how to handle a dinner rush, and the cashier admitted she couldn't read. They'll also watch you stand in line, while they stand there doing nothing but B.S.ing with other employees. Then when they get your order wrong after 20 minutes they get mad at you. Go to White Castle next door they're better trained.

Customer service was absolutely disappointing. It's never appropriate to arrive at this location after 9:30pm. This location around closing time does not give great customer service near closing time. I requested some items on the menu, apparently due to closing hours the worker stated that they did not have those items. I asked the young lady "What do you have that I may be able to order?" She replied "Just look at the menu". In my honest opinion...... Customer service at this location is dissatifying at the highest level. I understand things happen. However I would highly recommend management to train staff on what complete customer service looks like. After that encounter with that staff, I made sure not to return to that location. That employee has no idea that she is costing the company to lose out on profits due to her poor customer service skills.

The worst Wendy's experience. I sat in line for well over 20 mins waiting in line. Once I got to the speaker I placed my order. It was later in the evening and I understand not all items are available I would've ordered something else. I specifically asked the girl if there was any southwest avocado salads she checked and told me yes. I ordered one. Once I got to the pickup window pictured is what I received. Its an apple pecan salad they tried to modify into a southwest avocado salad. The lettuce and salad was so slimy and disgusting - it went in the trash. Also you forgot to put avocado on a southwest AVOCADO salad. I could've been refunded or offered something else but instead your incompetent crew choose to serve this.