Wendy's

I have had several poor experiences with this particular Wendy's in Terrell Texas however it is the only one in the town. Today the staff was incompetent and overcharged my card for food that I did not order. The manager was rude and and told me to get out of her line because I was running up the time and that she would bring me my card outside if I pulled off and waited. I asked for a full refund and still was only given half of my money back and had to ask again for full reimbursement. This is hands down the worst Wendy's I have ever been to and to be honest I love Wendy's especially their breakfast however I will not be going to this one again until they make some major changes in customer service.

It's a parent that all the Wendy's that I have picked up for customer orders have poor service. I was at Wendy's waiting 10 minutes after the time that the order was supposed to be ready therefore I was late to the second order I had to go pick up and there was absolutely no apology. I would not recommend Wendy's considering their record their track record

Absolutely the worst Wendy's experience ever. Someone deleted my order off the screen before making it. Then still messed it up while I watched them make it! Took 45 minutes to finally have a complete and correct order. So much for fast food...