Wendy's

Ordered online because they said the dining room was open. Got to the restaurant and dining room was closed. Had to wait in an extremely long line to pick up order. After waiting 20 minutes was told no strawberry frosty that the app said they had. I complained to the manager and he didn't seem to care. I asked for a refund. He charged me again then gave me a credit. I had to dispute charge with credit card company.

Dine-in is closed,I ordered curbside pickup. Order was placed at 6:50pm through app. No response whatsoever for 20 mins, 30 mins. I just sat outside in my car wondering what's going on. There was no way to contact the store. All gates locked, as someone walked out, I got inside. And it just got worse. I had to shout and ask for someone to come and help me. By this time it was already 8pm. They said we are closed. I said I have a pick up order, more than an hour ago. They realized it had been sitting in a corner, and chuckled. Their audacity ????. Nobody cared. They filled in fries at the moment and started filling in coke. Although, I didn't say coke, it was iced tea. She didn't even care what the order was! After significant wasting of time, I walked out with my cold burger and huge disappointment. Very bad experience. Not sure if the staff is particularly reckless here or is it the same with Wendy's everywhere. Don't care though, because I won't be giving it a second chance I g

This Wendy's is ok in a pinch. But honestly it's very ghetto, they only take like 1 order at a time, half the time my order is wrong or missing atleast 2 items, and not very many people speak to you when pulling up to the drive through windows. And a lot of times food is room temp. Or cold. Food : 3/5 | Service : 2/5 | Atmosphere : 1/5 … More