Wendy's

You have an app which offers me the ability to order in advance. I order my food I drive to the window and the guy at the window says you were supposed to go through the drive-through like normal and let us know that you had an order waiting. So I drive around the building and to the ordering window so that he can say “we’re getting your order ready you can drive up now“. What? So you just made me drive-through so that the same person could tell me that they were getting my order ready. So I have two questions : why am I ordering in advance if you’re not gonna do anything until I arrive an order at the drive-through like normal? And what kind of bonehead do you have working there that makes me drive all the way around the building just so that he can tell me it’s being made. It’s the same guy standing in the same spot. Get it together

Ordered the grilled chicken and not thrilled. Based on my experience with their fried version I would have thought the grilled version would have been as good. The chicken seemed a little rubbery although the spice was pleasant. The toppings were skimpy, one sorry piece of lettuce and the tomato was sad. The fries were salty and not hot and crispy as promised.

I do love their taco salad I'm not really sold on the rest of their food it's definitely has that pre-packaged taste to it