Wendy's

I never ever leave reviews because you never really know what people are dealing with but I have to make one for this location. We were so excited to have a Wendy’s so close by but super disappointed. We have tried this Wendy’s 4 times this month, each time something happens. The first time they forgot to give us our card back and they were missing a piece from our order. Second time we asked for a Vanilla Coke and got a vanilla frosty. Third time, missed pieces from our order. This fourth time they gave us multiple combos when we ordered a 4 for $4 and they forgot our drink. Foods great, customer service not the best.

Just went through the drive thru and although there was a hiccup in the processing of my order I could tell the attendant and manager were doing all that they could to fix it. They remained professional and courteous at all times even though I grew frustrated. They were both so kind, and when others would give up, they didn't. I greatly appreciate the efforts and the kindness. Sometimes stuff happens and things go wrong, but it is how we perform in these moments that define us. I give myself 2 stars for my part but I give them 5 stars for their part. Thank you! BTW the chili was amazing! <3

The people are nice and the food is okay for fast food but my order is almost always wrong. I ordered a crispy chicken sandwich and got a hamburger. I ordered iced tea and got Diet Coke. Today, I ordered a sour cream and chives potato--no sour cream. It's partly my fault for not thoroughly checking before I drive away, but dang, my orders are wrong more often than they're right. I note that other people have had the same problem This location isn't going to last long if they can't get orders right.