Urbane Cafe

What a delightful experience! I specifically loved how everything was served warm, like the cookie and the bread. I ordered the mushroom veggie sandwich that was tasty and warm, broccoli cheddar soup, and a caramel toffee cookie. That may be the best cookie I have ever had in my life. I will for sure be coming back here regularly and plan on picking up cookies whenever I am driving by. They are THAT good! The restaurant was clean and also had outdoor seating. We sat outside because we had a dog with us. It was very nice and they brought our food to us. Lovely nice employees as well.

Went to this place for the first time. I ordered 2 chicken Baja bowl with the dressing on the side. While I was waiting I noticed that the food looked Real good. Staff on the other hand were playing around, taking food out of the to go bags due to mistakes, they were laughing and making fun of their mistakes. I got home both orders had the chicken missing and no dressing. I called the store the giggling one the background was still going on I had to repeat my phone number 6 times. What an unpleasant experience. It’s a shame that the food is good but the staff certainly don’t take their jobs seriously and have no clue about customer service.

I discovered this place 3 days ago in Temecula location and my experience was amazing with the quality of food, customer service and store cleanliness during a vacation with my girlfriend so I decided to take my husband urbane cafe in Aliso viejo location on August 8th Monday . The food was same quality of Temecula but the store was very dirty including the bathrooms..I will try this place again today hopefully I have better experience this time with the hygiene of the store..