Upscale Burgers & Shakes

Great burgers. I had the Bistro Burger, if you like a lot of beef you'll love this burger. Think pot roast on top of a perfectly cooked burger pattie and that will give you a good idea of the scope of this sandwich. My dining partner had the Chipotle Burger. His comments were "there's a whole lot of flavors going on here, in a good way. He found it " refreshing ". He's looking forward to another visit to try something else on the menu. Now why three stars. We arrived at 5pm on a Thursday and service is pretty much non existent. As you walk in there is no indication that you order at a kiosk iPad on the front counter. The staff there saw us did not greet us or direct us to the kiosk until I asked if we were just supposed to sit anywhere. Once seated our drinks took about 10 minutes to come out. The burgers and fries about 10 min later. The fries were cold and greasy yet crunchy, weird. The sweet potato fries were just OK. I had to get up to get utensils and I had to go to the counter to

I'm very happy with what Upscale Burgers has done with the old Johnny Rockets. There are quite a few burgers and sandwiches on the menu, and the burgers are fresh, delicious and reasonably priced. The shake was good, albeit in a smaller portion than other places in town. A large fry is enough for two, and they were tasty and not overdone. Service was friendly and responsive. Upscale Burgers lives up to its name and creates a dining experience you'll go to the mall for, rather than a restaurant you'll only frequent because you were already in the mall.

First time here and we loved it! I had the Chicken & Waffles and the Chipotle syrup is delicious! The staff was friendly and attentive and everyone at our table was very impressed as well. We’re visiting family and will come back here again the next time we’re in town.