UNO Pizzeria & Grill

On Wednesday 6/7 my two kids, my mother and I went to have lunch at Unos in the Blackstone plaza in Millbury. We waited for over 20 mins and nobody came to seat us. There were a few tables being served, I made eye-contact with a couple employees and we were ignored. Whatever. We decided to go next door to Red Robin. Today, 6/16, while shopping with my son again for his birthday, he requested to go to Unos in the same place again for lunch. Again, we were blatantly ignored and not seated. At one point an employee even came over to us and plugged his phone into a charger at the host station and I was sure when he was done he was going to address us. But nope. He went on his way. Multiple servers and the bartender saw us and ignored us. After 10 mins, we decided that we would pick a new place to go and while we were debating, if someone came up to us we would stay. It took us about 5-7 mins to decide to go to 110 Grill instead. We left. Total waste of our time. Shame on me for trying a se

I will never be dining here again. Went to Uno on a Thursday night at 8 o’clock. There was about 5 other groups of people in there. My group sat down, we ordered drinks, ordered appetizers. Two other groups sat down and ordered after us. Their food came out. We waited about 30 min for our appetizers. Then ordered 3 small pizzas. The two other groups that came in before us had already left. We waited about an hour for our food to come out. The manager brought it out and my friend asked why it took so long. The manager said “really”? And after a moment of silence said he would “check on that”. He then left and we never saw him again. The server was very pleasant and apologized multiple times. He said there was only one person in the kitchen. I understand if they were short staffed, but the fact that the manager took no initiative to take care of his guests is the reason I will not be going back.

Tried there new Detroit style pizza and liked it. Then received coupon for $10 large pizza. Can't go wrong. Like a deep dish very filling. I like it and recommend trying it especially if you like deep dish style pizza. … More