Tropical Smoothie Cafe

Every time I've gone here they've gotten something wrong. I ordered a smoothie with no sugar, for dietary reasons, and yet there seems to be extra sugar... The food can taste great. But then there are times where I find hair in my food. I have reached out and have received responses about ny experiences, but it's still disheartening to see that this keeps happening. On top of this, the workers seem to be apathetic towards their customers. I want to like this place. But if my order is gotten wrong this often, I'm not going to be coming back.

Filthy. This is not what I'm used to when it comes to tropical smoothie. I've been to this store several times and the staff are clearly young and poorly managed. I'm not sure why this is the only typical smoothie that didn't cut wraps unless requested. Extremely poor overall experience and poor reflection on the franchise.

4 stars for the smoothie, zero stars for the appearance of the cafe. Please take some time to deep clean the place, the “food prep” wall is so bad, plexiglass near smoothie machines are coated in stuff, fans over seating area have caked on dust, garbage pales near doors need to be cleaned….I try to turn a blind eye because I love the smoothies, but it’s beyond gross. Can only imagine what the back of house look like. Please just close for a day or pay staff overtime to deep clean the customer facing areas.