Tom's Steak House

My husband and I had a lovely dinner here. The atmosphere felt great. The food was delicious. The service was outstanding. Can’t wait to return.

It saddens me to write this review. We’ve been patrons of Tom’s Steak House for the better part of 35 years. We were there last night to celebrate my birthday. Our 4 entrees were subpar. The server was not attentive and exceptionally forgetful. When the bill finally arrived, there were 3 additional glasses of wine that were not served at our table on the check. When I attempted to say something to the manager, he literally walked away from me as I was telling him the unfortunate incidents that occurred during our visit. The whole experience put a damper on the evening and unfortunately, we’ve decided to never frequent Tom’s again. This wrong could’ve been corrected, but instead they comped a birthday cake (which most finer establishments do), two cups of expresso and reversed the charges that were not ours. An attentive manager that listened to my concerns would’ve made up for this horrible experience. Not acceptable.

Under new management, these kids are privileged and do not know go how to treat customers. They're trying to adopt a fast food method. Don't listen to liberal PBS narrative. Their time it over Service : 3/5 … More